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Business News Transportation

Uber Officials Credit Cincinnati’s Urban Revival, Tech Scene for their Arrival

Four days after our initial report that Uber would soon enter the Cincinnati market, the technology company that has been changing the way people think about the taxi and ridesharing industry officially launched their uberX and uberBLACK services in the Queen City.

With one week remaining on Uber’s initial two weeks of free service, people who wish to use the service are asked to download the company’s smart phone app and then create an account. This is important because this is how users will pay, rate their drivers and access information about where and how many vehicles are available.

The use of this application also allows Uber to track important data about their drivers and their customers. It also helps the company make business decisions.

“Cincinnati has certainly been a market that’s been on our radar for a while,” James Ondrey, Uber’s Ohio General Manager, told UrbanCincy by email. “As a tech company that likes to look at data to drive our decisions, we could see that many people had downloaded Uber or opened the app to look for a ride in the Cincinnati area. So there is definitely pent up demand here.”

Beyond that pent up demand, Ondrey also says that changes to Ohio’s for-hire-sedan code, which allowed for rates to be charged beyond only an hourly rate, opened the door for Uber to work with area limousine operators using rates based on time and distance.

Cincinnati, however, is not Uber’s first market in Ohio. They launched in Columbus in December 2013 and are currently rumored to be eyeing Cleveland for a launch later this year.

“Columbus has been great so far – riders and drivers have been embracing us in drovers and I think the city sees the benefits to having Uber in town,” continued Ondrey, whose position is based out of Columbus. “We expect to see the same here in Cincinnati.”

Ondrey says that the goal is to establish Uber as the most reliable transportation option for Cincinnatians, and he expects that service levels will only improve as they are able to add driver-partners.

“I want you to be able to open your Uber app and always see a car available in less than five minutes,” Ondrey said. “We are in soft launch phase now, so we start with just a handful of initial partners, but you’ll see that grow quickly as we try to keep up with all the demand.”

Not everyone, however, has been thrilled about Uber’s launch.

One UrbanCincy reader explained difficulties with signing up as a potential uberX driver, and was frustrated by what he perceived as a lack of transparency about the need for cars to be no older than eight years. Other readers from the taxi and limousine industries have also expressed frustration.

Bob Michaels, owner of Crown Car & Coach, told UrbanCincy by email that, “As a black car service operator of 11 years in Cincinnati, it is not the taxi industry that is affect, but our core business also.”

While those issues are sorted out, along with a variety of other complaints that have been lobbed at the startup company, Uber officials are moving forward and happy to bring a new transportation choice to Cincinnatians.

“I think transportation choice is ultimately a great thing for consumers,” Ondrey concluded. “We are bringing efficiency to the transportation system in Cincinnati. And again, consumers will ultimately benefit from that competition.”

“You look at all the resurgence that’s happening in Cincy right now – the continued neighborhood development and the increasing desire of folks to return to the urban core – and you can see why it’s a match made in heaven.”

In follow-up correspondence with Lyft officials, the company has said that it has not yet decided officially whether it too will enter the Cincinnati market, but conceded that they are considering it at this time.

Stay tuned to UrbanCincy for further developments on that, and for additional reports as we continue to examine the other aspects on the region’s car-for-hire industry.

Photographs provided by Uber.

Categories
Business News Transportation

Uber and Lyft to Soon Enter Cincinnati Market

Cincinnati’s taxicab industry has long been, and continues to be, a total embarrassment. The vehicles are old, rates are high, availability is limited and service is generally poor. That all may be changing in the near future, however, due to the impending arrival of Uber and Lyft – two new innovative ridesharing companies.

One of the long-standing issues with Cincinnati’s various taxicab companies has been the lack of uniformity or use of technology. There are scores of rag-tag taxicab businesses all across the city and region, with different levels of service and expectations to go along with each.

Forget trying to pay with a credit card, or by any sort of 21st century payment mechanism, in Cincinnati today. But both Uber and Lyft started with technology as a foundational element of their companies.

“In cities around the world, especially the major ones, you have a very stagnant transportation ecosystem,” explains Uber CEO Travis Kalanick. “A lot of times they don’t work. Bringing innovation to this world, which in many cases hasn’t been innovated on in decades, can really bring diversity to a system that hasn’t seen a lot of that.”

Lyft, founded in 2012, allows your friends and neighbors to become your taxi drivers while using their own person vehicles. Meanwhile, Uber, founded in 2009, uses the latest technological advances to allow users to book, reserve, pay and coordinate all elements of their trip. And both companies ensure that clean, new vehicles are the standard.

Lyft was the first to make the announcement that they would soon be entering the Cincinnati market. In February, the company posted ads on Craigslist soliciting new drivers in the Cincinnati area. Uber has since followed suit and posted a position for a Cincinnati Community Manager on their website.

Both of the new tech-savvy, ridesharing companies have been operating out of Columbus, and will also both soon be operating in Cleveland. As a result, Uber’s new community manager position is based out of the state’s centrally located capital.

“So much about cities is how you get around them,” Kalanick concludes. “If you can bring real efficiency, real convenience and real comfort to how you move around that city, you can change the way people live in that city.”

In Cincinnati, a city where the transportation has essentially been unchanged for several generations, the changes and new competition could not come soon enough for some.

“Convenience trumps all. Instead of digging around Google for local taxi numbers, both services come to you,” explained Josh Green from Roadtrippers, who had previously lived and worked in the San Francisco area and frequently used both services.

Green says that he never had a bad experience using either Lyft or Uber, and even envisions the tech-savvy employees at Roadtrippers to utilize it.

“Both services always had friendly drivers thanks to the mutual rating system. I particularly liked Lyft’s drivers because they are literally normal people off the street,” said Green. “I’m super pumped they are coming to Cincinnati because taxis, especially on week nights, are hard to come by.”

Categories
News Transportation

Snow Accumulation Highlights Cincinnati’s Over-Engineered Streets through ‘Sneckdowns’

Our streets sometimes seem to be over-engineered. Their capacities are designed for peak usage, turning radii for the largest trucks, and speeds for the fastest movement. For the easy movement of cars and trucks this may be good, but for everyone else it is dangerous and less livable.

To combat such situations, many communities across the United States have begun building curb extension to help slow down traffic and make the public right-of-way more hospitable for everyone who is not in either a car or truck. Some people call these curb extensions, and similar improvements, neckdowns.

While most of our streets have not been improved in such a way, it becomes easy to see how and where neckdowns could be placed when it snows. This is because only the areas of the road that are used become cleared. The rest stay covered in snow and are a very obvious display of the aforementioned over-engineering.

During the city’s last snow event, the UrbanCincy team took to social media and asked Cincinnatians to submit photos of area sneckdowns – snowmade neckdowns. If you see any around your neighborhood make sure you take a shot of it and send it to editors@urbancincy.com, tweet us @UrbanCincy, or upload your photos in the comment section of this story.

Categories
Development News Transportation

VIDEO: Are ‘Protected Intersections’ the Next Bicycle Infrastructure Innovation?

The City of Cincinnati and other area municipalities have been working to improve the region’s bicycle infrastructure in order to both make cycling more attractive and safer. Those improvements have included new bike lanes, sharrows, cycle tracks, trails and dedicated parking for bikes.

City officials say that protected bike lanes, like the cycle tracks to be installed along Central Parkway, offer the larger population an incentive to get out on their bicycles. Those officials point to results from public polling that show large percentages of people that would be open to riding bikes if they felt safer on the roads, and that protected bike lanes would do wonders to accomplishing that.

But Nick Falbo, an urban planner and designer at Alta Planning+Design, thinks protected bike lanes aren’t enough.

“Protected bike lanes lose their benefits when they reach intersections,” Falbo states in his six-minute-long video proposal. “The buffer falls away and you’re faced with an ambiguous collection of green paint, dashed lines and bicycle markings.”

In his submission to the George Mason University 2014 Cameron Rian Hays Outside the Box Competition, Falbo proposes what he calls the Protected Intersection – a design overhaul for intersections that he says will not only improve the value and safety of protected bike lanes, but also make the intersection more usable for all modes of traffic.

“It doesn’t matter how safe and protected your bike lane is, if intersections are risky, stressful experiences. We need to make intersections just as safe and secure as the lanes that lead into them. What the protected bike lane needs is a protected intersection.”

Categories
News Politics Transportation

What would moving Hamilton County BOE mean for those without cars?

Unsurprisingly, Ohio Secretary of State Jon Husted (R) has sided with his fellow Republicans in Hamilton County and cleared the way for Hamilton County’s Board of Election offices to move from Downtown to Mt. Airy. The ruling came as a result of the Hamilton County BOE’s deadlocked vote on the matter, which went along party lines.

Such a move will not happen for several years, but when it does it will make Hamilton County the only urban county in Ohio without its election offices located in its downtown.

Democrats seem to fear that the move will make early voting more difficult for the tens of thousands of residents who do not own a car. Republicans, on the other hand, seem giddy with the prospect of the new site being surrounded by an abundance of “free” surface parking options.

So what would the move mean for those living without a car in Hamilton County? In short, it would make voting a lot more difficult – especially for those in the eastern part of the county. It would also mean that the elections office and lone early voting location for Hamilton County would be moving further away from the population center and where most people work.

Those coming from the transit center at Anderson Towne Centre would see a four-hour round-trip, if they made all of their transfers seamlessly and nothing ran behind schedule. Those in the center city, the most densely populated area in the county, would need to block out several hours to account for the two-hour round-trip journey from Government Square.

If you are trying to get to the new Mt. Airy location from the Glenway Crossing Transit Center, Uptown Transit District or Kenwood Towne Center, your travel time would largely remain unchanged. That is if those people lived within a close walk to those transit centers like those near Government Square. The reality is that each of those three areas are much less walkable and would take considerable time accessing on their own right, thus adding significantly more time to the journey.

Cincinnati Population Density Cincinnati Employment Density

Should Greg Hartmann (R), Chris Monzel (R) and Alex Triantafilou (R) move forward with this it will in fact make the elections office and lone early voting location more accessible for those with cars in the western and northern parts of Hamilton County. It would also, however, make it less accessible for those with cars in the central and eastern parts of the county, and also worse for those without a car at all.

What is troublesome is that those with a car have access to the existing site. Yes, they may have to pay to park, but that is a minor inconvenience that absolutely must be weighed against creating hours-long journeys for those without a car.

The burden would be shifted to those who already have the least in our community. We hope Hartmann, Monzel and Triantafilou realize this would be morally wrong and decide to keep non-back office and early voting operations of the Hamilton County Board of Elections downtown.