Tag: Government Square

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News Transportation

Can Metro, Megabus Come to Terms on Moving the Intercity Bus Operator Into the Riverfront Transit Center?

Second Street Entrance to the Riverfront Transit Center [Randy Simes]

Following the announcement last week that Megabus would relocate its downtown Cincinnati stop to a parking lot at 691 Gest Street in Queensgate, there has been a new round of public calls for the intercity bus operator to move its stop into the underutilized Riverfront Transit Center.

The move is just the latest in a series of moves after Megabus was forced out of its original stop at Fourth and Race due to construction taking place at Mabley Place, and complaints from neighbors about noise and loitering. Those complaints have since plagued Megabus as it has tried to find a new stop somewhere in the center city.

Perhaps the most troublesome complaint has been allegations of public urination at Megabus stops by their riders. As a result, city leaders have been looking for a more permanent stop location that includes public restrooms. This has led to a number of people to suggest Findlay Market and the Horseshoe Casino, near the existing Greyhound station, as possible locations.

But through all of this there appears to be a growing sentiment that the Riverfront Transit Center be used not only to accommodate Megabus, but all intercity bus operators serving Cincinnati.

“There is, of course, plenty of parking available, and riders can wait in a safe and secure enclosed area, out of the elements and with restrooms available,” stated Derek Bauman, urban development consultant and chairman of Cincinnatians for Progress. “Megabus will benefit by finally having a permanent home that was built for just this purpose.”

In addition to there being plenty of parking nearby, the Riverfront Transit Center, designed to accommodate up to 500 buses and 20,000 passengers per hour, also has plenty of capacity.

Beyond Megabus, there may be an even greater upside for other operators, like Greyhound and Barons Bus, to relocate into the Riverfront Transit Center.

“Greyhound could benefit by moving from and selling its current location near the casino, which would then be ripe for development as a hotel or other higher use. This would also save the company millions in capital dollars to fund needed upgrades and rehab of the current facility.”

As has been noted by Vice Mayor David Mann (D), someone who has served as a leader on trying to find a solution to this problem, there are difficulties with getting Megabus and others into the transit center neatly tucked beneath Second Street.

The Riverfront Transit Center is technically owned by the City of Cincinnati and operated by Metro, which uses the facility Metro*Plus layover, special events and leases some of its east and west aprons for parking. According to transit agency officials, these operations generate approximately $480,000 in annual revenue and net roughly $170,000 in annual profit for Metro.

Therefore, any new operators or changes to this structure would not only present logistical issues, but also potentially negatively affect Metro’s finances unless new revenues are collected – something Megabus has not been particularly keen of thus far.

“It’s our understanding that Megabus pays a fee to share transit facilities in other cities,” Sallie Hilvers, Metro’s Executive Director of Communications, told UrbanCincy. “As a tax-supported public service, Metro would need to recover the increased costs related to maintenance, utilities, security, etc. from Megabus, which is a for-profit company.”

Hilvers also stated that while Metro is open to the idea, that there would also be some legal and regulatory issues that would also need to be addressed.

Nevertheless, the Riverfront Transit Center seems to be the logical place to consolidate intercity bus operators. The facility is enclosed, includes bathrooms, waiting areas, is centrally located and within close proximity to other transportation services such as Government Square, Cincinnati Streetcar and Cincy Red Bike.

“Welcoming visitors to Cincinnati at the RTC at The Banks showcases our city and is much more welcoming than a random street corner in Queensgate outside of downtown,” Bauman emphasized. “This just makes sense, it’s as simple as that. Everyone involved should continue do whatever is necessary to come to an agreement and make it happen.”

EDITORIAL NOTE: Cincinnati Vice Mayor David Mann (D) did not respond to UrbanCincy‘s request for comment on this story.

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News Transportation

Metro to Begin Selling One-Day Passes in November, Regional Fare Cards Next

Metro Buses on Walnut Street [Randy Simes]

The Southwest Ohio Regional Transit Authority (SORTA) will begin selling new day passes for Metro bus service on Sunday, November 2.

The new one-day, unlimited ride passes are part of Metro’s ongoing fare payment overhaul that began back in 2011 with the introduction of new electronic fare boxes.

The new day passes will be able to be purchased directly on any Metro bus as you board. Jill Dunne, Public Affairs Manager at Metro, says that all the purchaser will need to do is notify the driver before paying their fares. The pass is then activated upon its first use and will be valid for unlimited rides until 3am the next day.

The passes cost $4.50 for Zone 1, which is anything within city limits, and $6.30 for Zone 2. A pass purchased for either zone accounts for all necessary transfer fees.

Since these day passes will be ideal for visitors, you can also purchase them in advance at the sales office on Government Square. The passes can then be distributed to friends or family members and used at their convenience, only being activated upon their first use.

“Riders have been asking for day passes for several years,” Dunne explained to UrbanCincy. “They are great for visitors, occasional riders and anyone who plans to ride Metro frequently throughout the day without worrying about exact change or transfers.”

In many cities around the world, however, the idea of buying day or month passes is a thing of the past thanks to the advent of smart card payment technology. If Metro were to switch over to a system like this, which their new electronic fare boxes are capable of handling, it would allow for riders to use enabled bank cards or loadable fare cards.

“We are looking at all options for fares to make it convenient for our riders,” Dunne emphasized. “We have been working on ‘smart cards’ for a while and I hope we’d be able to roll them out in the future.”

Another new feature riders can soon expect, and has been rumored for some time, is a regional stored-value card that works on transit services offered by Metro and the Transit Authority of Northern Kentucky (TANK). Metro officials say they are optimistic that will be available within the next few months.

Those interested in getting their hands on the new day passes can do so by attending a ceremony Metro will hold at Government Square on Monday, November 3 at 10am. To celebrate the moment, Metro employees and SORTA board members will be giving out 500 free day passes on a first-come, first-serve basis.

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News Transportation

PHOTOS: Take a Look at Metro’s New Uptown Transit District Stations

Uptown Transit District Vine & Calhoun Station [Eric Anspach]

City officials and the Southwest Ohio Regional Transit Authority (SORTA) unveiled the new $7 million Uptown Transit District earlier this year. The hope is that the enhanced stations and improved design will improve the experience for existing and future bus riders.

But if the Glenway Crossing Transit Center is to serve as any evidence, then this might in fact pay off for Metro in the form of higher ridership.

The Uptown Transit District, however, is a bit different from the west side park and ride station, and the long-time Government Square hub. Instead, it is four distinct areas – Children’s Hospital, Vine & Calhoun, University, Clifton Heights – within the sprawling Uptown area that are seen as major nodes for riders. Transportation planners at Metro say this approach was taken due to the layout of Uptown and the lack of a single location that could serve as a major hub like Government Square is for Downtown.

In addition to serving a dozen or so existing bus lines, different stations in the Uptown Transit District also serve the University of Cincinnati’s Bearcat Transportation System (BTS) and the regional bus authority’s new Metro*Plus route.

All of the stations include covered seating areas similar to those being constructed for the Cincinnati Streetcar system. They also include real-time arrival screens, area wayfinding, ADA accessibility and include information about nearby landmarks.

The stations were designed by Cincinnati-based MSA Architects.

EDITORIAL NOTE: All 22 photos were taken by Eric Anspach for UrbanCincy on August 22, 2014.

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Business News Transportation

Metro Has Begun Installing New 24-Hour Ticketing Kiosks Throughout City

Government Square Ticketing Kiosk [Travis Estell]

The Southwest Ohio Regional Transit Authority (SORTA) has made a new push to expand ticket and stored-value cards by adding new locations and options for riders to make their purchases.

The first announcement was that Metro would begin selling passes at Cincinnati City Hall, starting April 1, inside the city’s Treasury Department in Room 202. The sales office is open Monday through Friday from 8:30am to 4:30pm, and will offer Zone 1 and 2 Metro 30-day rolling passes, $20 stored-value cards and Metro/TANK passes.

The new location marks the twelfth sales office for Metro including three others Downtown and locations in Walnut Hills, Tri-County, Western Hills, North College Hill, Over-the-Rhine, Roselawn, College Hill and Avondale.

The region’s largest transit agency also installed its first ticket vending machine. The new kiosk is located at Government Square and is available for use 24 hours a day. The machine only accepts cash and credit cards, and offers Metro 30-day rolling passes including Metro/TANK passes, and $10, $20 and $30 stored-value cards.

According to Metro officials, this is the first of more ticketing machines to come with the stations in the Uptown Transit District to be the next locations to get them. Future additions, officials say, will be chosen based on the amount of ridership at given transit hubs throughout the system.

The new sales options come after Metro introduced a new electronic fare payment system in 2011. The new modern options of payment and ticketing proved so popular that after just one year, Metro officials cited the updated technology as one of the primary drivers for its ridership growth.

While the new initiatives show progress for the 41-year-old transit agency, they also show just how far behind the times it is.

The best fare payment systems in the world are tap and go systems that allow riders to charge their cards with whatever value they would like, thus eliminating any confusion of needing specific cards for certain time periods or values. Such cards also allow for perfect interoperability between various modes of transport including bus, rail, ferry, bikeshare and taxi.

In other instances, like Seoul’s T-Money Card and London’s Oyster Card, the systems even allow for the tap and go payment systems to accept credit cards and bank cards enabled with the technology – totally eliminating any barrier for potential riders wary of signing up for a new card they may not use all that often.

Similar to the fare payment cards, the new ticketing machines are outdated on arrival. Transit agencies throughout the United States that have had ticketing machines for years, like Chicago and New York, are currently in the process of transitioning to touch screen kiosks that are more user-friendly.